Skip to content

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Amy Koenig

Amy Koenig

June 9, 2025

5  out of  5
rating by Amy Koenig
"Charity and her team are very knowledgable, professional and responsive. They actually make working in insurance a pleasure!"
We responded:
"Amy, thank you so much for giving us a review! You are such pleasure to work with. You yourself have been nothing but positive every time we speak, so thank you!"
Profile photo of Jill Loniewski-Gibson

Jill Loniewski-Gibson

June 9, 2025

5  out of  5
rating by Jill Loniewski-Gibson
"We’ve had nothing but the best service here. The staff is so friendly, patient and knowledgeable. Highly recommend Charity’s office"
We responded:
"We love hearing this Jill and only want to provide you A++ customer service. If we ever fall short, please bring to our attention, because you are so very important to us. "
Profile photo of William Kopacz

William Kopacz

June 9, 2025

5  out of  5
rating by William Kopacz
"We recently had a great experience during the purchase of our new home. With all the paperwork and business items to attend to, it can be quite daunting. One person we connected with for insurance purposes was Charity Andersen from State Farm Insurance. She was so knowledgeable, patient and genuinely interested in getting the best price and coverage to meet our home and auto insurance needs. Charity's warm demeanor only enhanced our experience. We highly recommend Charity Andersen at State Farm Insurance, McCall Idaho."
We responded:
"Bill and Donna, the pleasure was all mine! I love having great conversations with our customers and State Farm Family! You two were equally a pleasure. We are so excited to be able to meet your insurance needs. Looking forward to getting to know you two better. We are here with you every step of the way. "
Profile photo of Deborah Schultz

Deborah Schultz

June 4, 2025

5  out of  5
rating by Deborah Schultz
"Everyone in the office is so very helpful and kind. Charity was able to save us money on my Medicare part G policy, as well as on our home and car insurance. We highly recommend them."
We responded:
"We really appreciate you taking the time to write us a review Deborah! Our number one goal is to help you in any way we can and if we do not ever meet your insurance and financial needs, please do let us know. Thank you for being a part of our State Farm Family. "
Profile photo of Misty

Misty

May 31, 2025

5  out of  5
rating by Misty
"I got prompt and very helpful service switching my car insurance in between states. They made it easy to choose a policy by giving me quotes for several different options I asked about. My car insurance is not about a third of what it was before."
We responded:
"Hi Misty! We appreciate your review on getting your car insurance moved over from another state. Charity Andersen State Farm wants to provide you the best service we can when it comes to your Auto, Home, Renters, Life or Health Insurance needs!"
Profile photo of John Woodcock

John Woodcock

May 30, 2025

5  out of  5
rating by John Woodcock
"Amazing customer service, always on point with information and fast response, very helpful staff and great insurance to boot."
We responded:
"John thank you for taking the time to provide your feedback on our office. We are so happy you joined our State Farm Family! "
Profile photo of Robert Green

Robert Green

May 23, 2025

5  out of  5
rating by Robert Green
"Janae did a get job reviewing my current insurance status and making recommendations on future needs. She was very professional and recognized quickly what direction to proceed."
We responded:
"Robert, we so very much appreciate your review of Charity Andersen State Farm. Meeting your needs is our top priority. Thank you for being a part of our State Farm family!"
Profile photo of Ceona Aspiazu

Ceona Aspiazu

May 22, 2025

5  out of  5
rating by Ceona Aspiazu
"After four different insurance I have to say this one is the best they offer fair prices and their patient and kind and very understanding they take time to make sure you understand everything and are happy with the choices will be staying here for the long term"
We responded:
"Ceona, we really appreciate your review. We want to make sure you we meet all of your insurance needs and give you the best customer service we can. Thank you for trusting in us!"
Profile photo of Linda Hallock

Linda Hallock

May 21, 2025

5  out of  5
rating by Linda Hallock
"Facing a serious problem arising out of an insurance company doubling our rates for the second time...a friend referred us to State Farm Agent, Charity Andersen in McCall. What a pleasant change it was to deal with Charity Andersen. She is as personable as she is professional. After a comprehensive review coverage was bound that day. When you enter her office you know you are in the right place! With appreciation - Bob & Linda Hallock"
We responded:
"Welcome to the State Farm Fam Bob and Linda! We are overjoyed you have joined us and we can meet your insurance needs. Thank you for taking the time to share your thoughts!"
Profile photo of Alexis Hoyt

Alexis Hoyt

May 21, 2025

5  out of  5
rating by Alexis Hoyt
"Christine was absolutely amazing. She helped me in many ways and was the sweetest ever! Would highly recommend her to anyone!!:)"
We responded:
"Alexis, thank you so much for recognizing Christine. You are right, she is very sweet. We are blessed to have her and so happy to have you as a part of our State Farm Family. "
Profile photo of Katrin Thompson

Katrin Thompson

May 21, 2025

5  out of  5
rating by Katrin Thompson
"We have been pleased with the personal service and care from the team at Charity Anderson State Farm Ins. in McCall. We now have our personal properties as well as an umbrella policy to give us peace of mind. Christine and Charity watch over our auto and personal policies. We have been with State Farm for over 50 years."
We responded:
"Katrin, Thank you so much for the review! You are so very important to us and we want to make sure you we are meeting your insurance needs in every aspect! "
Profile photo of Mike Fitzgerald

Mike Fitzgerald

May 20, 2025

5  out of  5
rating by Mike Fitzgerald
"Extremely friendly and helpful. So easy to go in at any time and sit with an agent/account manager. They explain all the details and work with you to get the coverage that works for you. I recommend!"
We responded:
"Mike, thank you for taking the time to write us a review! Being in a small town community its so important that we are meeting the home insurance needs of our customers, especially you!"
Profile photo of Michael Tolle

Michael Tolle

May 16, 2025

5  out of  5
rating by Michael Tolle
"I had a great experience working with Jenae Hurd. She was proactive and made the process of getting a new insurance policy quick and stress-free. From our first conversation, she understood exactly what I needed and had a policy written quickly with the appropriate coverage for my vehicle. I really appreciated her professionalism, clear and consistent communication, and how smoothly everything was handled. Highly recommend if you're looking for someone productive and efficient!"
We responded:
"Thank you for your review of Jenae! She is definitely great at what she does. We are so happy to have you as a part of the McCall State Farm family! "
Profile photo of Donna's

Donna's

May 16, 2025

5  out of  5
rating by Donna's
"I've been with State Farm for 30 years, and I can honestly say it’s been a wonderful experience. Over the years, we’ve had multiple policies, and each time we’ve needed to make changes, the transition has been incredibly smooth . The team, particularly Charity and Christine, has always been quick to answer questions and offer helpful advice. What really sets them apart is their willingness to accommodate and assist in even the most stressful situations. Whether it's a claim or just a simple question, they’ve always handled everything efficiently and quickly. The claims process was particularly impressive – fast and straightforward, which is a huge relief when you're dealing with something stressful. The communication has been top-notch, and I always feel well-informed and confident in the decisions I’m making. I also appreciate seeing them out and about at community events, showing their dedication to the local area. The friendly faces and genuine care from the team make me feel like more than just a policyholder. 💕💕💕"
We responded:
"Well Donna you just made us cry! We adore you and your family so much. We do truly want to offer the best customer service we can possibly offer and I am going to count on you to keep us on track! Thank you for your many years of loyalty to State Farm and supporting our local Charity Andersen office! "
Profile photo of Carolyn Dickinson

Carolyn Dickinson

May 16, 2025

5  out of  5
rating by Carolyn Dickinson
"Charity and her crew are wonderful! Knowledgeable, honest, and caring. I highly recommend them for your insurance needs."
We responded:
"We love working with you Carolyn! You always bring a smile when we see you and you're funny too! Thank you for trusting Charity Andersen State Farm with your insurance. "
Profile photo of tom lambeth

tom lambeth

May 14, 2025

5  out of  5
rating by tom lambeth
"Due to a rather sizeable escalation in my premium for my Home-Owners policy (from my former carrier), I had to seek another carrier to keep my costs in line. Now that my sole source of income is Social Security, I have to be very cautious with my spending. My neighbor suggested a local State Farm agent, so I reached out to Charity and Christine in McCall. Immediately, they impressed me with their professionalism and timely responses. I elected to go with State Farm for my Home-Owners and Auto insurance based on my comfort level with the State Farm team. Both policies are nearly identical to my previous coverages, but are considerably less expensive. I look forward to a long-lasting relationship with my new friends Charity and Christine – I highly recommended them."
We responded:
"Tom, what a nice review! We are so glad that we can offer you a savings on your home and auto insurance as well as give you a pleasant and personable experience! Our #1 goal here at Charity Andersen State Farm is to provide top notch customer service and be the best at what we do! Again, thank you for taking the time to write out your thoughts!"
Profile photo of Josceline Vega

Josceline Vega

May 9, 2025

5  out of  5
rating by Josceline Vega
"Everyone was so extremely helpful and explained everything so well. Thank you guys so much!"
We responded:
"Thank you for the review Josceline! We are so happy to have met your insurance and kindest needs! Call us anytime!"
Profile photo of Brittany Weeks

Brittany Weeks

May 8, 2025

5  out of  5
rating by Brittany Weeks
"Super friendly. Very helpful with adding husband to account and getting all our vehicles insured. Any changes on account is taken care of very quickly."
We responded:
"Thank you Brittany and Daniel. Working with you two makes us smile for sure. We love providing you your auto insurance! "
Profile photo of Ralph Geibel

Ralph Geibel

May 7, 2025

5  out of  5
rating by Ralph Geibel
"I have had insurance with this agency for a number of years and they have aways done their best to provide me with only the coverages that I needed. Their attention and monitoring of my policies regarding updating is on a personal level and I appreciate this relationship."
We responded:
"We just love working with you Ralph and want to do what we can to make sure all of your insurance needs at met at Charity Andersen State Farm McCall. You are so important to us!"
Profile photo of Rich Green

Rich Green

May 6, 2025

5  out of  5
rating by Rich Green
"Jenae was very knowledgeable and friendly. She did an excellant job of explaining policies and terms. Definitely 'Like A good Neighbor"!"
We responded:
"Rich, I am so glad that Jenae is treating you well and like a good neighbor! That is our goal. Making sure we provide you the best customer service on your insurance needs is top priority. We appreciate you!"
Profile photo of Diana Withen

Diana Withen

April 30, 2025

5  out of  5
rating by Diana Withen
"They are so helpful and kind. I highly recommend them!"
We responded:
"Thank you Diana for trusting in State Farm McCall to provide you the coverage you need! We love working with you!"
Profile photo of Bill Hendrickson

Bill Hendrickson

February 27, 2025

5  out of  5
rating by Bill Hendrickson
"I recently had an insurance annual checkup with Jenae Hurd in the McCall, Idaho State Farm office. First of all, I'm so grateful that State Farm has continued to keep an office open in Valley County to serve this community. Next, I'm very impressed with Ms. Hurd's professionalism, preparation, efficiency, attention to detail and follow through after the visit. The visit took about 15 minutes, Ms. Hurd pointed out several areas of auto, home and asset coverage that could be adjusted to save premiums, and she also confirmed that I had adequate coverage. She immediately ran the "what-if" quotes, and I made real-time yes/no decisions. I started saving money on my premium immediately. Thank you for your professional service, Janae. Job well done."
We responded:
"Bill, we cannot thank you enough for your review of Jenae. She is a gem for sure and I am so glad she made your experience with our office a pleasure. You are so important to us and we are here whenever you need us!"
Profile photo of Mike Origer

Mike Origer

January 23, 2025

5  out of  5
rating by Mike Origer
"Charity is well prepared & organized. In managing 30 years of complicated insurance needs with State Farm I found Charity to be the best!"
We responded:
"Thank you so much Mike! Being able to provide you a unique service for your risk management needs is at the top of our priority list and glad we could help. "
Profile photo of neontrail

neontrail

January 8, 2025

5  out of  5
rating by neontrail
"Great for all your insurance needs!"
We responded:
"We are so thankful you trust in us for your auto insurance needs. We're always here to help!"
Profile photo of Marcia Ameral

Marcia Ameral

December 20, 2024

5  out of  5
rating by Marcia Ameral
"Charity Andersen is an excellent representative for State Farm Insurance Co. She is knowledgeable, pleasant, professional and responds to any questions asked. She is definitely an asset to State Farm."
We responded:
"Thank you so much for your kind words and positive review! We are thrilled to hear that Charity Andersen has provided you with excellent service. We take great pride in our team's knowledge, professionalism, and dedication to our clients, and it's wonderful to know that Charity exemplifies these qualities. Thank you for choosing State Farm for your auto and home insurance needs! Call us when you need anything or just want to say hello!"